I. GENERAL PROVISIONS
1. The website igrams.net is a platform for conducting marketing campaigns on social networking sites
2. 2. The owner and administrator of the website is Buzz Box sp. z o.o., 3 Maja 22/2c, 40-096 Katowice. NIP: 6762579898 (hereinafter referred to as Administrator or Website).
3. Use of the site requires a PC or telephone, web browser, JavaScript support and cookie acceptance.
4. Use of the site requires registration and purchase of the appropriate package.
5. The use of the website implies the acceptance of the present regulation and the commitment to comply with its rules.
6. Regulations for partners are available after writing a private message.
7. The website it.igrams.net is a platform that helps to conclude a campaign order with third-party companies.
II. REGISTRATION
1. It is not necessary to register an account to use the it.igrams.net website.
2. Registration requires the completion of a form consisting of login, password and e-mail address.
3. Registration on the site requires verification of the correctness of the e-mail address entered in the registration form.
4. Registration on the website implies that you agree to receive commercial information, in accordance with the provisions of the law on the provision of electronic services, to the e-mail address provided on the registration form.
III. PROTECTION AND SAFETY OF PERSONAL DATA
1. By registering, you also consent to the processing of your data.
2. The administrator is not responsible for the actions of third parties resulting from the provision of a password by the user or omissions by the user.
3. The data provided by the user will be processed by the administrator in order to perform the services offered by the igrams.net platform and for the justified needs of the administrator deriving from legal provisions, in particular for marketing purposes provided by the administrator .
4. The user can request deletion of data from the website database without giving any reasons. This request is equivalent to the cancellation of the user’s account on the site and to the loss of funds not used for the campaigns.
IV. RESPONSIBILITY ”
1. The administrator declares that he will make every effort to ensure the correct functioning of the website. The administrator assumes no responsibility for damage caused by the operation of the website or the non-functioning of the website igrams.net
2. The administrator is not responsible for any damage caused by the access and password disclosure to third parties and losses due to software errors, external malware, malicious software located on the user’s computer and other random events.
3. The services available on the website are not limited to the territorial level and the available offer is only illustrative and the administrator is not responsible for the functioning of the server and does not represent the service presented to help conclude orders with third parties.
4. The administrator is not responsible for the way users use the marketing tools provided by the website.
5. The administrator assumes no responsibility for comments left on the site by users.
6. It is forbidden to use the website for purposes incompatible with the law applicable in Poland.
7. It is prohibited to influence the operation of the website in any way, in particular by using malicious software.
8. It is forbidden to use the igrams.net platform for any activity contrary to its purpose.
8. The administration has the right to close any account without giving reasons.
V. RULES FOR USE OF THE SERVICE
1. By registering on the website, the user is able to purchase the services provided by the website
2. The services on the website can be purchased through channels other than online payments, for this purpose contact the administration of it.igrams.net
3. Campaigns have limitations, which are described in product descriptions. If the value is exceeded, the execution time of the campaign can be significantly longer.
4. Orders are processed up to 14 days after payment has been credited to the account, depending on the type of order, quantity and form of payment. In case of VIP and ROYAL package, campaign start can take upto 21 days.
5. After the money has been credited to the account, the user receives an appropriate e-mail with information on the beginning of the execution of his order.
6. Following a service error, the order may be extended, of which the user will be informed by one of the communication routes provided by him in the order. 7. Promotional servics like subscription-based campaigns are billing every month until you unsubscribe. 8. Orders placed outside the website in any form possible (eg Facebook, e-mail) are a premium service.
9. On it.igrams.net, you can purchase additional options for each order: quality and targeting.
10. An additional instant execution option is a premium service that guarantees the faster start of campaign.
VI. Refund Policy
1. Only unused campaigns are refunded. Advertising campaigns are prepaid.
2. If the advertisement starts, the buyer automatically loses the right to withdraw from the contract.
3. In the case of an order that the seller has not yet dealt with, the buyer has the right to ask for a refund up to 14 working days from the order.
4. If your return is approved and meets our guidelines, it will be processed and automatically credited to your credit card or original method of payment within 3-5 days.
VII. Complaint Policy
1. The Buyer has the right to submit a complaint to the e-mail address support@igrams.net.
2. The seller guarantees that he will take appropriate steps to prevent such situations in the future and that he will resolve the problem amicably with the buyer.
VIII. Warranty Policy
1. The seller guarantees only real traffic to the buyer’s profile.
2. The Seller guarantees the commencement of the advertising campaign within 14 days, in the case of the VIP and ROYAL package – up to 21 days.